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Refund Information



Refund Information

Learn more about refunds.
 

What happens if I stop attending or withdraw from a class?

The government may recalculate your financial aid due to lack of class attendance or withdrawal. You could have your financial aid removed from your student account. This could result in a balance due to HACC.

You may experience financial holds if you owe a balance to HACC. These holds can prevent you from:

  • registering for classes
  • receiving your grades
  • getting copies of your transcript
     

When will I receive my financial aid refund?

Fall Class Financial Aid Disbursement 1:

Class Length: Financial Aid Disbursed by: Refunds Received by:
Aug 29 - Dec 18 September 21, 2016* September 28,2016**
Aug 29 - Oct 19 September 21, 2016* September 28, 2016**
Oct 24 - Dec 13 November 2, 2016* November 9, 2016**
Aug 29 - Oct 3 September 21, 2016* September 28, 2016**
Oct 4 - Nov 9 October 13, 2016* October 20, 2016**
Nov 10 - Dec 18 November 21, 2016* November 26, 2016**
Sept 12 - Dec 18 October 3, 2016 October 8, 2016**


Fall Class Financial Aid Disbursement 2:

Class Length: Financial Aid Disbursed by: Refunds Received by:
Aug 29 - Dec 18 October 24, 2016 October 31,2016**
Aug 29 - Oct 19
October 24, 2016  
October 31, 2016**
Oct 24 - Dec 13 November 22, 2016 November 29, 2016**
Aug 29 - Oct 3 October 24, 2016 October 31, 2016**
Oct 4 - Nov 9 October 20, 2016 October 27, 2016**
Nov 10 - Dec 18
November 29, 2016  
December 6, 2016**
Sept 12 - Dec 18
  November 3, 2016
November 10, 2016**
     
     

*For first time loan borrowers, disbursement is 30 days after start of term

 

**Contact your Welcome Center if you do not receive your refund by the specified date.

 

**Please do not contact HACC prior to date noted above to ask about your financial aid refund. This slows the refund process.

 

How can I check my refund status?

 
  1. Log into your account.
  2. Select "Refund Status & History" in the sub-menu listed under the "Refunds" tab.
 

You can sign up for mobile text alerts to notify you when HACC disperses your refund. We will use your selected refund preference to disperse your refund.

 

What is the refund process?

  • It takes about 10 business days for HACC to issue refunds to BankMobile, a division of Customers Bank.
  • You may see your financial aid and refund disbursement transactions on your HACC account. This does not guarantee the refund process is complete.
  • HACC processes financial transactions behind the scenes. We generate the refund file to send toBankMobile, a division of Customers Bank.
  • Once HACC transmits the file to BankMobile, a division of Customers Bank, your refunds are available on your BankMobile Vibe Account. If you chose ACH (direct deposit), you will receive your refund within two to three business days after HACC transmits the file.