If you have questions about any aspect of your financial aid, please visit our Frequently Asked Questions for common questions and how you might resolve issues independently, or submit an inquiry at Financial Aid Inquiry Form. Please note that to protect your data we will only send responses to inquiries to your HawkMail account.
If you need to submit paperwork or other documents, please:
Financial Aid support for current HACC students is available remotely via Zoom on Fridays, from 10 a.m. - 2 p.m. (15-minute timeslots). These sessions are designed to provide current HACC students with personalized assistance to address their financial aid needs in a convenient and accessible way.
To reserve a time, students must schedule an appointment through Navigate, accessible via their myHACC account. Appointment slots for the upcoming week become available at 10 a.m. on the Friday before the meeting date and close at 2 p.m. the day before the appointment.
Example: For a meeting on Oct. 17, 2025, appointment scheduling opens at 10 a.m. on Oct. 10, 2025, and closes at 2 p.m. on Oct. 16, 2025.