If you have questions about any aspect of your financial aid, please visit our Frequently Asked Questions for common questions and how you might resolve issues independently, or email us at financialaid@hacc.edu from your Hawkmail only. This system is efficient and secure. It is also designed to prevent fraud and ensure your queries are not flagged as spam.
If you need to submit paperwork or other documents, please:
Financial Aid support for current HACC students is available remotely via Zoom on Fridays from 10 a.m. - 2 p.m. (15-minute timeslots). These sessions are designed to provide current HACC students with personalized assistance to address their financial aid needs in a convenient and accessible way.
To reserve a time, students must schedule an appointment through Navigate, accessible via their myHACC account. Appointment slots for the upcoming week become available at 10 a.m. on the Friday before the meeting date and close at 2 p.m. the day before the appointment.
Example: For a meeting on May 2, 2025, appointment scheduling opens at 10 a.m. on Friday, April 25, 2025, and closes at 2 p.m. on May 1, 2025.
For additional support, students can also reach out via email at financialaid@hacc.edu for assistance with their financial aid questions.