Learn more about receiving financial aid funds.
When does financial aid pay my bill?
HACC applies financial aid to your bill approximately four weeks into a term. HACC must verify your enrollment before we apply your financial award to your bill.
There are certain processes for different course times. If your course starts later in the term:
See Types of Financial Aid for each program's requirements.
When will I receive my refund?
HACC will issue you a refund for the remainder of the funds. This applies to students who have financial aid in excess of tuition, fees and bookstore charges. You will receive your financial aid refund approximately:
View a schedule of refunds.
When does HACC disburse Federal Direct Loans?
HACC disburses Federal Direct Loans in two pieces. HACC disburses:
View refund examples.
How do I get my refund?
HACC's Student Accounts Office issues refunds via BankMobile.
You will receive a Refund Selection Kit from BankMobile, a division of Customers Bank and a personal code in the mail and email if you are eligible. You will receive the Refund Selection Kit about one week before your first term. It allows you to select your refund preference. DO NOT DISCARD THE ENROLLMENT PACKAGE.
You will need the personal code to select your refund option. You can choose to have your refund:
Does HACC adjust my financial aid?
HACC will adjust your financial aid at any time during the academic year if:
The government may cancel your loan. You may also lose some grant and scholarship eligibility.
How will I know if HACC adjusts my financial aid?
HACC will notify you if your financial aid award changes for any reason.
Check your HACCWeb account on a regular basis for this notification.