# | Question | Response from HACC |
|---|---|---|
What is changing on April 13, 2026? | Beginning April 13, 2026, HACC will adjust:
These changes are designed to protect student access to course materials and food options while ensuring financial sustainability. | |
What are the Bookstore hours for the remainder of the spring 2026 semester? | Beginning April 13, 2026, Bookstore hours will be:
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What are The Chef’s Apprentice hours for the remainder of the spring 2026 semester? | Please note beginning April 13, 2026, The Chef’s Apprentice will be open 7:30 a.m.-2 p.m.; Monday-Thursday. | |
Why are Bookstore hours changing? | Following a review of student traffic and classroom usage data, the Bookstore is adjusting hours to better align with peak demand. Operating during periods of low campus attendance is not financially viable, and we do not want to subsidize operating losses through student tuition dollars. Please note bookstores will offer extended hours at the beginning of the fall and spring semesters to support peak student demand. | |
Why is The Chef’s Apprentice closed on Fridays? | Friday on-campus traffic is consistently low, while operating costs remain relatively high. Running full service on low-demand days increases costs that result in higher food prices or put pressure on the College’s overall budget. By adjusting Friday operations, we can preserve service quality during peak days while still offering food options on campus through other means. | |
Will students still be able to get course materials? | Yes. Student success depends on access to affordable course materials, and that remains a priority. Students can continue to order materials through the Bookstore’s website. | |
How will students get their books if they want to pick them up on campus? | Students will select a preferred campus for pickup. We will provide multiple pickup locations and a dedicated kiosk process at the beginning of the semester to handle peak demand. Details will be communicated prior to the start of each semester. | |
What if students need books quickly at the start of the semester? | We have a plan to meet peak student demand at the start of each semester through extended service hours, a dedicated pickup/kiosk process and clear step-by-step ordering instructions. The goal is to ensure students receive materials on time to support their academic success. | |
I heard the Gettysburg and York bookstores are closing. What does that mean for students? | Please note that storefront operations at the Gettysburg and York campuses will end in May 2026 due to low foot traffic and financial sustainability considerations. The last day of in-person operations at the York Campus Bookstore will be May 13, 2026. The last day of in-person operations at the Gettysburg Campus Bookstore will be May 14, 2026.
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Will the cost of course materials increase because of these changes? | These changes help reduce operating costs so the College can continue providing course materials at affordable, competitive prices for HACC students. | |
Will I still be able to buy HACC merchandise (apparel, mugs, etc.)? | Yes. Merchandise can be purchased at the Maurice C. Overholt Bookstore on the Harrisburg Campus, Lancaster Bookstore and/or online. For special events such as the College’s Commencement ceremonies, the College may also offer kiosks/pop-up sales so students can purchase merchandise in person. | |
What are the available dining options when The Chef’s Apprentice is closed? | Dining options will remain available on campus. | |
Will The Chef’s Apprentice catering be available on Fridays? | Catering services can be available on Fridays if requested (based on lead time and availability). More details on requesting catering will be shared through collegewide communications. | |
Can students still purchase snacks and drinks at the Bookstore? | We will ensure that commonly purchased snacks and beverages remain available through vending machines and smart/artificial intelligence (AI) vending options. | |
Are these changes reducing services for students? | No. This is a service redesign centered on student access, affordability and sustainability. Based on student usage patterns, we can meet needs for course materials, merchandise and food through a combination of online ordering, campus pickup/kiosks and smart vending without operating full services during low-demand periods. | |
Will the shipping cost for bookstore web orders be increasing? | Yes. On April 13, 2026, the shipping cost for Bookstore web orders shipped to non-campus locations will increase from $9.95 to $14.95 due to higher vendor costs. Students are encouraged to order online and select delivery to one of HACC’s campuses for pickup, which has no shipping cost. |