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HOUSE POLICIES

DOORS
Box Office Window opens 1 hour prior to curtain.
Theatre doors open 30 minutes prior to curtain.

LATECOMERS
Guests arriving late will be seated at the discretion of house management and according to the contractual agreements and requirements of the attraction. The Center makes every attempt to begin each performance on time.

CAMERAS, RECORDING EQUIPMENT, CELLULAR PHONES AND PAGERS
All of these must be turned off at all times. Cameras and recording devices may be confiscated at the discretion of house management. Guests who are expecting emergency calls should leave seat location and cell phones or pages with the information booth attendant.

EMERGENCY MESSAGES
Guests who are expecting emergency calls may leave seat locations with the Box Office attendant. Please leave the Box Office number, (717) 231-ROSE (7673), contact them once you arrive and are seated with your seat location, including section, row and seat number with baby sitters and others who may need to reach you. An usher will notify you in the event of an emergency.

COAT CHECK
Coat checks are available. There is no charge for this service and all gratuities are used to support our volunteer program.

LOST AND FOUND
Lost items may be reclaimed at the Box Office following the performance. You may also call (717) 231-ROSE (7673) if you have lost an item.

RESTROOMS
Restrooms are located adjacent to the Theatre just beyond the Box Office. All restrooms are wheelchair-accessible.

SMOKING
The Rose Lehrman Arts Center is entirely smoke free.

CHILDREN
We encourage families to enjoy performances together, but out of consideration for others, we discourage bringing infants to any performance. Children five and older will be admitted only to designated family programs. All persons, regardless of age, must have a ticket.

PLEASE BE COURTEOUS
During the performance, talking, coughing, rustling of paper, and noise from digital watches and other devices disturb performers and members of the audience. To ensure guests and performers enjoy shows free of distractions, the Rose Lehrman Arts Center reserves the right to ask anyone to leave if his or her behavior is disruptive.

ACCESSIBILITY
If you have a special need, please inform your ticket agent when purchasing tickets. If you have any questions or need further information, please call (717) 231-ROSE (7673). We will gladly assist you in making any arrangements needed to ensure that your visit is enjoyable.

HANDICAP ACCESSIBLE SEATING
Handicap accessible seating is available. Please give us advance notice to make necessary arrangements and to provide you with suburb customer service. Please call our Box Office at (717) 231-ROSE (7673) or email our Box Office Manager: sjkirchd@hacc.edu

ASSISTED LISTENING DEVICES
The Center is equipped with an Infra-Red Sound Enhancement System to amplify stage dialogue and music. Lightweight headsets are available at the Box Office. There is no charge however a photo I.D. must be presented at time of use. Please alert us prior to the event if this devise is needed. Call our Box Office at (717) 231-ROSE (7673) or email our Box Office Manager: sjkirchd@hacc.edu

AMERICAN SIGN LANGUAGE
American Sign Language interpretation is available upon request. In order to provide qualified and appropriately prepared signers, we require signing requests at least two weeks prior to the performance date. For more information please call (717) 231-ROSE (7673) or email our Box Office Manager: sjkirchd@hacc.edu.

PARKING
Wheelchair accessible parking spaces are available in the South Visitor/Staff Parking Lot. View additional information about directions and parking here.

WHEELCHAIRS
Please request wheelchair seating when ordering your tickets. Guests may request to be met at the door with one of the Center’s wheelchairs. Please call (717) 231-ROSE (7673) for this service.

LARGE PRINT PROGRAM
Large print programs are produced upon request. Please request this service at least five days in advance by calling (717) 231-ROSE (7673) or emailing the Box Office Manager: sjkirchd@hacc.edu.

ACCESSIBLE ENTRANCE
The Side Entrance is equipped with automatic doors.
 
 
Contact Us | House Policies | FAQ
©2013 Live at Rose Lehrman | updated: May 29, 2013
Live at Rose Lehrman is an entity of HACC, Central Pennsylvania's Community College
Rose Lehrman Arts Center | One HACC Drive, Harrisburg, PA 17111
Administrative Offices 717.780.2545 | Box Office 717.231.ROSE (7673)