FAQ

F.A.Q.

What is the appropriate dress to wear to a performance?

When attending the Rose Lehrman Arts Center most guests opt for a polished casual attire.

What are some downtown eating establishments?

Please[click here] for a listing of preferred restaurants.

Does the Center offer student rush tickets and how much are they?

Rush tickets are occasionally available to students with a valid school ID. Student rush ticket discounts vary depending on show stipulations and policies. Please call our ticket office the day of the performance at (717) 231-ROSE (7673) to inquire about rush ticket availability. One ticket per student ID.

What is the inclement weather policy?

If a performance is able to take place despite inclement weather the show will go on; however, if the Center postpones a performance our Box Office recording and local media will be aware and announcing any postponements. Tickets will be honored at the rescheduled event or refunded.

Is there food or drink available in the Center?

A variety of beverages and snacks are available in the lobby during intermissions; however, only bottled water is permitted inside the Rose Lehrman Arts Center.

When can I pick up my tickets before the show?

Tickets may be retrieved anytime during regular business hours, or one hour prior to the performance at our will call window.

From where else can we order tickets besides the ticket office?

Tickets for the Rose Lehrman Arts Center are available at our Box Office and online at www.LiveatRoseLehrman.org.

How do we reach a ‘live person’ when calling the ticket office?

Call our Box Office at (717) 231-ROSE (7673). Please note that phones are answered during our business hours only which are Monday through Friday, 11 a.m. to 3 p.m. September – May. The Box Office is closed when the college is closed.

When do shows go on sale?

Tickets to all performances at the Rose Lehrman Arts Center are on sale Sept 8, 2009 for the 2009-2010 Season. Tickets can be purchased for any performances within that season.

What is ‘Will Call’?

Will call refers to our Box Office window. Tickets are available for pick-up one hour prior to all performances for guests who have already purchased and must pick up their tickets.

How do we get to the Rose Lehrman Arts Center?

[Click here] for directions and parking information.

Where do we enter the building?

Guests may enter either through the main entrance at the flags in front of the Rose Lehrman Arts Center across from the gazebo or by entering the handicap ramp located at the end of the building closest to the parking lot.

Is there handicap accessible seating and parking available?

Handicap accessible seating is available. Please alert our staff to your needs prior to the event for appropriate customer service. Call our Box Office at (717) 231-ROSE (7673) or email our Box Office Manager: ljdale@hacc.edu

How far is the farthest seat away from the stage?

The farthest seat from the stage is only 45 feet away.

What is the capacity of the Center?

The Rose Lehrman Arts Center has a maximum capacity of 400 seats.

What time should we arrive?

Box Office Window opens 1 hour prior to curtain.

Theatre doors open 30 minutes prior to curtain.

How do I renew my Friend of the Rose Membership?

Renewal of your Friend of the Rose membership can be renewed online or by calling our Box Office (717) 231-ROSE (7673).

What fees are incurred ordering through the Box Office?

Tickets purchased for the Rose Lehrman Arts Center incur a $4/ticket charge that covers service fees.

What is the smoking policy?

Smoking is not allowed inside any part of the Rose Lehrman Arts Center. Smoking is only permitted in designated areas outside the building.

What can’t we bring inside the Rose Lehrman Arts Center?

Only bottled water is permitted inside the Rose Lehrman Arts Center. Photos may be taken inside the lobby areas of the Center; however, neither cameras nor recording devices are permitted inside our Theatre. When attending a performance, please turn off all cell phones, pagers and beeping watches. Please no texting during performances.

What denominations of gift certificates are available?

Gift Certificates are available in a variety of denominations greater than $10.00 at our Box Office.

How do you redeem a gift certificate?

Gift Certificates purchased from the Rose Lehrman Arts Center can be redeemed in person at our Box Office.

Can tickets be reprinted if I have misplaced or forgotten them?

Tickets can be reprinted during the one hour prior to the event. Original purchaser must present identification.

Can we turn in our tickets for resale?

The Box Office does not give refunds. For sold out shows tickets can be resold in the lobby to waiting patrons without tickets. Unused tickets can be donated to Live at Rose Lehrman.

Do you have children’s or senior citizen’s prices?

Tickets are occasionally available at a lesser rate for children at certain performances. Please call the Box Office for details.

Where should we park?

We offer safe and securedFREE parking in our South Visitor/Staff Parking Lot. [Click here for directions and parking info]