Programs And Courses

Management/Professional Development

Management/Professional Development

HACC's Workforce and Economic Development Division (WED) provides management/professional development programs. Learn more about these programs.


What are the courses?

WED training develops the skills of your organization's managers, supervisors and professionals. WED also offers public courses. These courses enhance performance of individuals with specific needs.

We can customize programs to meet your organizational needs.

Program topics include:

  • Leadership Skills
  • Supervisory Skills
  • DISC Personality Profile
  • Why Change?
  • Change Management
  • Performance Planning
  • Coaching Skills
  • Performance Appraisal
  • Customer Service Skills
  • Verbal Communication
  • Business Writing
  • Technical Writing
  • Email Composition and Etiquette
  • Team Building
  • Diversity-Business Communications
  • Conflict Management and Resolution
  • Presentation Skills
  • Job Instruction Training
  • Train the Trainer
  • Negotiation Skills
  • Organizing for Success
  • Lean for the Office
  • Basic Work Skills
  • Time Management
  • Project Management
  • Total Quality Management
  • ISO 9001
  • Problem Solving/Decision Making
  • Root Cause Investigation and Corrective Action
  • Six Sigma


Where are the courses?

We offer courses on your site or at a HACC location.


Who can I contact for more information? 

Abigail Peslis
Fax: 717-909-9447