I can't log in to MyHACC portal. What should I do?
Call the HACC Support Center at 717-780-2570. If the Support Center cannot resolve the issue, access Brightspace by D2L using the secondary method.
My online course is not showing up. What should I do?
I am having a technical issue within the online course. What should I do?
Check the Brightspace by D2L Help System and the Student Orientation. If those
resources cannot provide help, call 1-877-325-7778 or email the D2L HelpDesk at firstname.lastname@example.org.
I cannot access my Hawkmail account. What should I do?
Contact the Welcome Center.
I can't remember the answer to my security question. How do I reset my PIN?
Go to the Registration Office/Welcome Center. You will need to supply a photo ID.
instructor for issues that are not technical. You can contact
your instructor inside your course management system. You can also use the contact
information in the syllabus.