The Workforce and Economic Development Division of HACC, Central Pennsylvania's Community College provides management/professional development programs designed to enhance individual performance. WED offers training to support competency development of managers, supervisors, and professionals within your organization. WED customizes these programs to meet your organizational needs and will hold these sessions on your site or at a HACC location. In addition, WED offers public courses to enhance performance of individuals with specific needs. Program topics include but are not limited to:
- Leadership Skills
- Supervisory Skills
- DISC Personality Profile
- Why Change?
- Change Management
- Performance Planning
- Coaching Skills
- Performance Appraisal
- Customer Service Skills
- Verbal Communication
- Business Writing
- Technical Writing
- Email Composition and Etiquette
- Team Building
- Diversity-Business Communications
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- Conflict Management and Resolution
- Presentation Skills
- Job Instruction Training
- Train the Trainer
- Negotiation Skills
- Organizing for Success
- Lean for the Office
- Basic Work Skills
- Time Management
- Project Management
- Total Quality Management
- ISO 9001
- Problem Solving/Decision Making
- Root Cause Investigation and Corrective Action
- Six Sigma
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For more information about Management/Professional Development, please call or write:
Bob Gill
Phone: (717) 221-1339
Fax: (717) 909-4014
E-mail
