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Information Technology Services

HACC's Office of Information Services and Technology (HOIST) mission is to support the work of the entire College by providing vital technical services, including operating and maintaining current technology in a cost-effective manner as well as planning for and evaluating future technologies. HOIST supports the college and its staff with the knowledge, skills, and attitude needed to enhance the education of all students through the effective use of current and future technologies.

HOIST is a team of technology leaders, utilizing our broad knowledge and delivering superior customer service to enhance the education of all students through the effective use of current and future technologies.HOIST's values are customer orientation, technical knowledge, dedication, creativity, integrity, dependability, flexibility, enjoyment, quality, teamwork, and leadership.

Detailed information on each of the offices can be obtained by clicking on the links to the left of the screen.

For technical support please contact:

IT Support Center

On-Campus: x214357

Off-Campus: (717) 780-2570

Email: supportcenter@hacc.edu

 

Hours of Operation

Fall/Spring Semester:

Monday - Thursday: 8am to 8 pm

Friday: 8 am to 5 pm

Saturday/Sunday: Closed

 

Summer Semester

Monday - Thursday: 8am to 8 pm

Friday, Saturday, Sunday: Closed

 

Note: When the college is closed the IT Support Center is closed.

 

D2L (Desire 2 Learn) has a 24/7 Help Desk

Phone: 1-877-325-7778

Email: helpdesk@desire2learn.com

 

Information Technology Services Staff


Robert H. Messner, Jr., Chief Information Officer
Location: Central, Ted Lick Administration Buliding, Room 108A
Telephone: 717-780-2333, internal 212333
E-mail

Tammy Witkowski, Executive Director, Technology Support Services
Location: Central, Ted Lick Administration Buliding, Room 108C

Telephone: 717-780-1905, internal 211905
E-mail

Sue Savidge, Coordinator, IT Training & Projects
Location: Central, Ted Lick Administration Buliding, Room 108

Telephone: 717-780-1990, internal 211990
E-mail

Mark Zimmerman, Data Security Administrator
Location: Central, Ted Lick Administration Buliding, Room 108

Telephone: (717) 780-1902, internal: 211902
Email

Juanita Mort, Executive Assistant
Location: Central, Ted Lick Administration Buliding, Room 108 

Telephone: 717-780-1950, internal 211950
Email

Kathleen Laurin, Coordinator, Software Compliance & IT Procurement
Location: Central, Ted Lick Administration Buliding, Room 108

Telephone: 717-736-4123, internal 214123
E-mail

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One HACC Drive, Harrisburg PA 17110 (800) ABC-HACC   .:.  © 1996- 2014   .:.   updated: January 27, 2014
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